We respect your privacy and are committed to protecting your personal data. This policy explains what we collect and how we use it.
1. Introduction
This Privacy Policy describes how Nova Global Group ("Nova", "we", "us", or "our") collects, uses, and safeguards your personal information when you visit this website or communicate with us. By using the website, you consent to the practices described in this policy.
2. Information We Collect
Information you provide
When you contact us through our website — for example, by submitting the contact form — we may collect your name, email address, company name, and the contents of your message.
Information collected automatically
When you visit the website, we may automatically collect certain technical information, such as your IP address, browser type, device information, and pages visited, through server logs and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and communicate with you;
- Operate, maintain, and improve the website;
- Monitor and analyse usage and trends;
- Comply with legal and regulatory obligations.
4. Cookies & Tracking
The website may use cookies and similar technologies to enhance your browsing experience and understand how the site is used. You can control or disable cookies through your browser settings, though some features of the website may not function correctly as a result.
5. Sharing of Information
We do not sell your personal information. We may share information with trusted service providers who assist us in operating the website, or where required by law, regulation, or legal process. Any such providers are obligated to protect your information.
6. Data Security
We implement appropriate technical and organisational measures designed to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information, or to object to its processing. To exercise these rights, please contact us.
9. International Transfers
As a global firm, your information may be transferred to and processed in countries other than the one in which you reside. Where we do so, we take steps to ensure your information is treated in accordance with this policy and applicable law.
10. Children's Privacy
This website is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact
If you have any questions about this Privacy Policy or our data practices, please contact us.